Channels

Load chat in an app WebView

Use the channel integration snippet to open visitor chat safely inside a mobile application.

Updated 2026-07-24For: Mobile developers

A WebView integration still uses a web channel, but must handle origins, external links, file selection, and navigation correctly.

Steps

Copy the app snippet

Choose the WebView example for your platform from the channel installation area. Do not assemble the channel URL manually.

Restrict navigation

Keep only the NavoChat visitor host inside the WebView and open other links in the system browser.

Configure capabilities

Enable JavaScript, file selection, and secure storage as required. Never place an external login secret in the app.

Test on a device

Verify keyboard, back navigation, uploads, network changes, and returning to a conversation.

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