Channels
Embed the chat widget on a website
Install the generated loader and verify allowed origins and page loading.
Updated 2026-07-24For: Web developers
Use only the loader generated by the channel page. Keep the channel identifier and loader address unchanged to avoid mixing environments.
Steps
Copy the snippet
Open the installation section of the target web channel and copy the complete loader.
Add it once
Place the loader before the closing page tag, or load it once through the site's tag manager.
Review origin policy
If an allowlist is enabled, add the exact website origin, including protocol and port.
Verify a conversation
Open the site in a private window, send a test message, and confirm that the conversation arrives through the correct channel.